Capabilities and Accomplishments Summary

●      International Program Management and Business Development Expertise

●      Proposal Manager and Proposal Development Coordinator for Government, NATO, US Military and Commercial Contracts – Extensive Expertise with German TESA Process

●      Broad Background in Corporate Human Resources Recruiting, Hiring, and Training

●      Specialist in Banking Regulations, Compliance, Fraud, and Financial Crimes Investigation

●      EEOC Compliance Investigator for Lowe’s Companies

●      Excellent Time Management and Organizational skills; Close Attention to Detail

●      Advanced Skills in Document Preparation: Editing, Coordination and Production of Final Product of Classified and Unclassified Materials, Customer-Ready Documents

●      Solid Problem-Solving Initiative and Ability

●      Professional Editing and Proofreading Skills in Both Spanish and English

●      Active Secret U.S. Government Security Clearance

Professional Experience

IMS Government Solutions, Falls Church, Virginia, 2010 - Present

Business Operations Manager

TransTechnology Associates, LLC, Alexandria, Virginia  2009 – Present

Program Management, Business and Proposal Development Consultant

DRS Technical Services, Inc., European Division, Stuttgart, Germany 2007 - 2009

Business Operations Manager

Provided start-up management and oversight of Program Management Office in support of $250M satellite services contract award.  Essential duties and responsibilities:

-     Worked with senior management in all business and fiscal operations

-     Recruited, screened, hired, deployed, and trained technical and office staff

-     Development and oversight of relocation benefits, process, and procedures

-     Procurement processing, approval, tracking and expediting

-     Scheduled, assigned and prioritized workloads, setting appropriate deadlines, monitoring performance and ensuring timely completion of customer-ready reports

-     Developed and implemented policies and procedures applicable to operations and ensured compliance with government, corporate, export, and organizational procedures and regulations

-     Worked directly with customer to ensure customer satisfaction and monitoring of deliverables

-     Served as FSO (Facility Security Officer) for European division

United Community Banks, Inc., Blairsville, Georgia 2005 – 2007

Assistant Vice President, Bank Secrecy Act (BSA) Compliance

Directly managed a team of analysts to ensure compliance with banking regulations related to fraud detection, money laundering and other financial crimes.  Responsible for development and refinement of bank policy and procedures related to Bank Secrecy Act (BSA) compliance and Risk Management.  Developed training materials and conducted training events for bank personnel to provide instruction and clarification related to BSA regulations. 

DataPath, Inc., Duluth, Georgia 2003 – 2005

Proposal Manager, Program Management and Paralegal Support

Deputy Program Manager responsible for expediting vendor material availability, coordinating personnel assignments, preparing Engineering Change Notices, invoice assembly, cost accounting and tracking, on-site acceptance and inventory review, tracking of shipments, obtaining improved vendor pricing and terms, auditing travel documents and vendor invoices.

As Proposal Manager  managed a staff of technical writers, engineers, and graphics designers, and coordinated US DoD, NATO, other government and commercial proposal efforts supporting over 10 sales personnel and 20 simultaneous proposal efforts with five to seven deliverables per week.

TransTechnology Associates, LLC,  Atlanta, Georgia  2002 – 2003 

Language, Hispanic Culture and Business Development Consultant

Provided Hispanic marketing guidance, cultural awareness training, Spanish language translation, editing and proofreading services to a variety of commercial, industrial, government and legal organizations throughout the Southeast. 

Lowe’s Companies, Inc., Wilkesboro, North Carolina, 2000 - 2002

Fairness Programs Specialist – Diversity & Cultural Awareness

Responsible for assisting Legal Compliance in investigating and preparing responses to EEOC and Department of Labor data requests.  Conducted Compensation Analyses, and Customer EEO Complaint investigations.  Developed and implemented action plans regarding equal employment opportunity, affirmative action, and diversity supporting more than 165,000 employees.

Directed all aspects of Hispanic marketing, including training programs for employees in Hispanic Cultural Awareness Training, and Spanish for Lowe’s Employees.  Developed bilingual in-store sales tools, marketing, and training programs for use in stores to aid Hispanic customer sales. Facilitated conversion of Lowe’s website and Annual Report to Spanish. 

Ithaca Industries, Inc., Wilkesboro, North Carolina, 1998 - 2000

Offshore Production Planner & Expediter

South American Production Liaison directing production planning, expediting, scheduling and coordination of clothing manufacturers and materials suppliers located in Mexico and Guatemala.  Provided Production Liaison and translation services in the conduct of business negotiations, contracting, product planning and manufacturing in plant locations in Mexico.

Education, Training, & Certification

B. S. English Education, University of South Florida, Tampa, Florida

Advanced Studies:  Spanish, Appalachian State University, Boone, North Carolina

Program Management Specialist Certification – North Georgia Technical College

Command Spanish® Certified Instructor (CSCI)

Legal Issues for Managers – Coastal Training Corp., United Community Bank, 2006

State of Georgia Real Estate License – 2010

Dual Citizen of USA and Ireland